Privacy Policy

Effective January 1, 2026

AJ Torrance Concrete and Masonry, torranceconcreteandmasonry.com, service@torranceconcreteandmasonry.com

Who we are and what this policy covers

AJ Torrance Concrete and Masonry is a masonry contractor in Torrance, CA. This policy explains what information we collect when you visit our website, call us or send us a request, how we use it, how long we keep it and what you can ask us to do with it.

It applies to every page of our site, from the home page to our service and city pages. You can read more about our business on our About page.

Information you give us

When you fill out our estimate request form, we ask for your name, phone number, email address, the property address and a short description of the work. We need these details to reply to you, set up a visit and give you an accurate estimate.

Our form runs on an outside form service, so the details you type are sent through that service to us. If you call us at (424) 318-3093 or email us instead, we keep what you tell us, such as your contact details, notes about your project and any photos you send.

Please don't send payment card numbers, Social Security numbers or other sensitive details through the form or by email, because we never need them to give you an estimate.

Information collected automatically

Like most websites, ours may collect basic technical information when you visit, such as your browser type, device type, the pages you look at, how long you stay and the site that sent you to us. This comes from cookies, which are small files your browser stores, and from website analytics tools.

We use this information in summary form to see which pages people find useful and to fix pages that don't work well. It doesn't tell us your name unless you give it to us yourself.

You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.

How we use your information

We use the information you give us to answer your questions, schedule estimates, plan and do the work, send invoices and follow up after the job. We may also use it to keep records we need for our business, taxes or legal duties.

We don't sell your personal information, and we don't share it with other companies for their own marketing. We share it only with service providers who help us run the business, such as our form, email and website hosting providers, and only so they can do that work for us, or when the law requires it.

How long we keep it

We keep estimate requests and project records for as long as we need them to finish your job, stand behind our work and meet our tax and legal record-keeping duties. When we no longer need them, we delete them or remove the details that identify you.

Analytics information is kept in summary form and isn't tied to your name.

Your choices and rights

You can ask us to tell you what personal information we have about you, correct anything that's wrong or delete it. We'll do that unless we have to keep a record for a legal or tax reason, and if so, we'll tell you why.

California residents may have additional rights under state privacy law. If you make a request, we'll ask for enough detail to confirm it's really you before we share or change anything, so your information stays protected.

Keeping your information safe

We take reasonable steps to protect the information you send us, and we limit who can see it to the people who need it to serve you. No website or email system is completely secure, so we can't promise that information sent online will never be intercepted.

Children's privacy

Our website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.

Changes to this policy

We may update this policy when our website or the tools we use change. The current version will always be on this page, so check back if you have questions about how your information is handled.

How to raise a privacy concern

If you have a question about this policy or want to make a request about your information, call us at (424) 318-3093 or reach us through our contact page. We reply within 1 business day and will work with you to sort it out.